Shipping policy

Carriage clause
​1. Introduction
​Welcome to waiexsar.com (the “Website”). These Terms of Carriage are intended to help you understand how we process and manage the carriage of your order. By accessing and using this website, you agree to the contents of these Terms of Carriage.
​2. Order processing
​We will process your order within 1-2 business days of receiving it. Order processing times may vary depending on product availability and order volume. We will notify you by email when the order processing is complete.
​3. Mode of transportation
​We offer a variety of modes of transport to meet your needs, including standard, expedited and international. The specific mode of transportation and the cost will be displayed at checkout, and you can choose the appropriate mode of transportation according to your needs.
​4. Transit time
​Shipping time depends on the mode of transportation and destination you choose. The following is the estimated shipping time:

• Standard shipping: 5-7 working days
  ​• Expedited shipping: 2-3 working days
  ​• International shipping: 7-14 working days
  ​Please note that the shipping time is estimated and the actual shipping time may be delayed due to weather, customs checks and other factors.
  ​5. Transportation costs
  ​Shipping costs will be calculated based on the order amount, shipping method and destination. The exact cost will be displayed at checkout. For eligible orders, we may offer free standard shipping.
  ​6. Order tracking
  ​After the order has been shipped, we will provide you with an order tracking number and a tracking link via email. You can use this information to check the shipping status of your order at any time.
  ​7. International transport
  ​We provide international shipping services, but please note that international orders may be subject to customs checks and import taxes. The customer is responsible for any import taxes and duties. We recommend that you check the regulations of your destination country before placing an order.
  ​8. Transportation insurance
  ​We provide shipping insurance for all orders to ensure that your products are protected during shipping. If your order is lost or damaged during shipping, please contact our customer service team as soon as possible and we will assist you with compensation matters.
  ​9. Address change
  ​If you need to change the shipping address of your order, please contact our customer service team as soon as possible. If the order has not yet been shipped, we will do our best to fulfill your request. If the order has been shipped, we will not be able to change the address.
  ​10. Failure to deliver
  ​If an order fails to arrive due to an incorrect address or no one to sign for it, it will be returned to our warehouse. We will contact you to confirm reshipment or refund. The transportation cost of re-delivery shall be borne by the customer.
  ​11. Transport delay
  ​We will do our best to ensure that your order arrives on time, but in some cases there may be shipping delays. If your order does not arrive within the expected time, please contact our customer service team and we will assist you in checking the status of your order.
  ​12. Transport restrictions
  ​Some products may not be shipped to specific areas due to legal or shipping restrictions. We will notify you of any shipping restrictions at checkout. If your order contains a restricted product, we will contact you to provide an alternative or refund.
  ​13. Contact us
  ​If you have any questions about the Terms of carriage or require further information, please contact us via the following contact details:
• Address: 1250 Sagamore Rd, Parma, OH 44134
  ​• Tel: 216-808-2734
  ​• Email: enquiries@waiexsar.com
  ​14. Changes in terms
  ​We reserve the right to amend these Terms of carriage at any time. Any changes will be posted on this page with an update date. We recommend that you periodically review these Terms for the latest information.
  ​15. Legal basis
  ​These Terms of Carriage shall be governed by and construed in accordance with the laws of the United States. Any dispute relating to these Terms shall be submitted to the courts of the United States for settlement.
  ​16. Right of final interpretation
  ​waiexsar.com reserves the right of final interpretation of these Terms of Carriage.